Customer Service Advisor

As a Customer Services Advisor , you will be working as a part of the patient services team to support the treatment of 100,000 patients across the UK. This includes, managing enquiries regarding medication, booking deliveries and coordinating prescriptions for our patients. You will also be responsible for sending letters to patients who we were unable to contact and provide updates to the hospital. You’ll be part of our contact centre that makes a real difference to peoples’ health, ensuring the customer service provided is best in class. If you have an excellent telephone manner and a caring nature, then this role is for you!   This is a permanent, full time position with a shift pattern of Monday to Friday from 9am - 5pm.   Interviews for this position will be held on Wednesday 22nd March at 6pm - 8pm at our onsite offices in Harlow. You will receive a call to discuss this with you in more detail once your application has been received. Start date for this position will be Monday 27th of March.     Why LloydsPharmacy Clinical Homecare? We have a lot to offer at LloydsPharmacy Clinical Homecare, not only to the 100,000 patients we support but also to our employees. We have a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. You’ll have access to training and development programmes at all stages of your career through one of our many pathways - the opportunities are endless. In addition to the standard benefits that you would expect; 25 days annual leave plus bank holidays, company pension, bonus scheme, we offer: Market leading maternity, paternity and adoption leave Full support from our employee assistance programme including a health and well-being app Up to 50% staff discount at LloydsPharmacy in store and online!