Refuge Worker

About the role   To improve each client's quality of life and promoting and maintaining independent living for themselves and any dependents they may have. You will provide intensive casework, support, and  monitoring of general support needs, facilitated by key-sessions, community meetings, and general day-to-day contact. That provides advice, information, and support to the women on safety – including around domestic abuse and independent living, as required Your key responsibilities will be; To work with women in co-producing a ‘Support and Safety Plan', with a focus on the individuals' strengths to meet their chosen goals. To fulfil our obligations and responsibilities to inform, and work with any relevant statutory bodies, for example, Social Services in regards to Child Safeguarding issues/concerns and to follow the Hestia Safeguarding policies and procedures at all times To provide casework which identifies and build in appropriate support of the individuals housing needs, including supporting them in establishing move on accommodation. To help facilitate, promote and evaluate social activities and workshops for residents which may focus on, and encourage empowerment, for example self-esteem and confidence building and assertiveness training To work in line with “The Hestia Approach” this approach has the principles of co-production and recovery at its centre. This will require you to work in partnership with service users in delivering the service as they would like to see it – for example this may include supporting service users in setting up peer support networks or facilitating groups and organising events locally. To develop links with and then work with a range of other agencies (including drug and alcohol services, foodbanks, mental health teams etc) in order to both safeguard and promote the welfare and/or opportunities of our service users   About you To have experience of working with people with a range of different support needs, aspirations for their future and associated risks as well as; Experience of delivering high quality floating/outreach support services to people with a range of needs and risks Good knowledge of welfare benefits and housing options and legislation related to statutory duty Knowledge of health and safety relevant to role as a Floating Support Worker and working in Service User's homes An ability to undertake client-focused key working, support planning and risk assessments to maximise Service Users' independence Good understanding of the range of issues, diagnoses and treatment relevant to the client group including mental health and substance misuse Commitment to equal opportunities and to promoting service users' rights, privacy, dignity, choice and control Ability to liaise with external professionals to inform and develop Service Users' support package   Please note   If offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.   Disability confident   Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.   Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularly welcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.